Terms of Service
Last updated: 10 September 2026
These terms govern your use of this website. They do not govern the professional services Alpha Tax Service provides to its clients — those are set out in the engagement letter you sign before work begins. By using this website you accept these terms.
Permitted use
You may read this website, print pages for your own reference, and use the forms provided for their stated purpose. You may not scrape the site, republish its content commercially, interfere with its operation, attempt to gain unauthorized access to any system behind it, or use it to transmit anything unlawful.
Forms and submissions
The contact, payroll inquiry, and referral forms on this site accept contact-level information only: your name, email address, telephone number, preferred office, preferred contact method, and a message. There is no file upload, and nothing you submit is stored on this website — it is relayed to us and not retained here.
An automatic check refuses submissions that appear to contain a Social Security number, an Employer Identification Number, or a financial account number. It looks for common patterns and is a safeguard rather than a guarantee — it cannot detect every form of sensitive information, and you should not rely on it. Anything confidential belongs in the secure client portal.
Submitting a form does not create a professional engagement, and we cannot guarantee a response within any particular period. If a matter is time-sensitive, telephone us on (859) 307-1663.
Appointments, payments, and the client portal
Online scheduling, card payments, and secure document exchange are operated by third-party providers under their own terms and privacy policies. Your use of those services is governed by their agreements as well as these terms.
Text messages
Our SMS program is optional and requires you to opt in. Message and data rates may apply, and you may stop messages at any time by replying STOP. See the SMS Terms of Service and SMS Privacy Policy.
Intellectual property
The name Alpha Tax Service, the logo, the text, and the design of this website belong to Alpha Tax Service or its licensors. Photographs and icons are used under license.
Availability
We aim to keep the site available but do not guarantee uninterrupted access, and we may change or withdraw any part of it without notice.
Disclaimer and liability
Information published here is general and is not advice about your situation. See our Disclaimer, which forms part of these terms.
Governing law
These terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict-of-laws provisions.
Changes
We may revise these terms. The date at the top of this page shows when they were last changed, and continued use of the site after a change means you accept the revised terms.