Accessibility Statement

Our commitment

Alpha Tax Service wants this website to be usable by everyone, including people who browse with a screen reader, navigate by keyboard, enlarge text, or rely on high-contrast settings. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

What we have done

• Text and background colors are checked against the WCAG AA contrast minimum.
• Every page can be operated by keyboard alone, and focus is visible as you move through it.
• Buttons, links, and form controls meet the minimum target size so they are easier to hit.
• Headings follow a logical order, and form fields have labels that screen readers announce.
• Images that carry meaning have alternative text; decorative images are hidden from screen readers.
• Pages reflow to a single column on small screens without horizontal scrolling.
• Pages are checked at mobile and desktop widths as part of our release process.

Where we rely on JavaScript

We would rather tell you this plainly than claim more than we deliver. Most of this site is plain HTML and works with JavaScript switched off — you can read every page, follow every link, and reach every phone number and address. Two things do need it:

• The menu button on small screens. With JavaScript off, the navigation menu will not open. Every page is still reachable from the links in the footer, which are always visible.
• The contact, payroll and referral forms. These use a spam check that requires JavaScript, so the forms cannot be submitted without it. If that affects you, call (859) 307-1663 or email cs@alphatax200.com — we would rather hear from you by phone than not at all.

Where we fall short

Parts of the experience are provided by third parties — online scheduling, card payments, and the secure client portal. We do not control their code and cannot guarantee they meet the same standard. If one of them creates a barrier for you, tell us and we will complete the task with you by telephone or in the office instead.

We also publish documents in PDF form from time to time. Not every PDF is fully tagged for screen readers. Ask us and we will provide the content in another format.

Getting help another way

Nothing on this website is the only route to our services. Anything you can do here you can also do by calling (859) 307-1663 during opening hours, or by visiting either office. If you need a document read to you, an appointment booked on your behalf, or assistance completing a form, we will help.

Tell us about a problem

If you meet a barrier on this site, we want to hear about it — it is the fastest way for us to fix it. Email cs@alphatax200.com or call (859) 307-1663. Please tell us the page and what happened, and we will respond and let you know what we intend to do.

Review

This statement was last reviewed on 10 September 2026. We review it whenever the site changes substantially.